PCA/CFSS Services

Service Offerings

Our PCA/CFSS Specialized Care

PCA/CFSS Program Support

We are a certified provider for the Community First Services and Supports program, helping you navigate the new state standards for personalized home care.

Worker Coordination

Our team handles the recruitment and oversight of support workers, ensuring that your care plan is followed with professional excellence and safety.

Consultation & Training

We provide expert guidance on care options and specialized training for workers, ensuring that every caregiver is fully prepared to support your unique needs.

What Is PCA/CFSS?

Community First Services and Supports (CFSS) is a flexible Minnesota healthcare program designed to help you live independently. It is a person-centered shift toward empowerment.

Daily Life Support

Assistance with fundamental activities including eating, bathing, and safe transfers.

Health Tasks

Professional support with health-related tasks to manage medical needs safely at home.

Home Independence

Help with instrumental tasks such as meal prep, laundry, and essential household needs.

Behavior Support

Skilled observation and redirection to ensure a safe, stable environment for the family.

Want To Know More? Contact our team and we can help you understand your next steps.

PCA/CFSS Agency Support You Can Trust

Under the PCA/CFSS agency provider model, Hormood Care Services handles the administrative complexities, allowing you to focus on the health and independence of your loved ones.

Support Worker Coordination

We help connect participants with reliable support workers based on their specific needs and cultural preferences.

Care Plan Support

We help families understand the service delivery process and coordinate support according to the approved state plan.

Training & Supervision

Our agency focuses on proper worker training, supervision, and communication to maintain high service quality.

Family-Centered Communication

We work with participants, families, and workers with respect, clarity, and total transparency.

Somali Language Support

We support Somali-speaking families with accessible communication and culturally respectful care coordination.

Ongoing Service Guidance

We help participants and families stay informed and confident as they move through the transition from PCA to CFSS.

Who Can Benefit from PCA/CFSS?

PCA/CFSS is designed for people who need support to live in the community, direct their care, and are enrolled in eligible Minnesota health care programs.

Seniors needing daily living support

Adults living with disabilities

Children with support needs

Families transitioning from PCA to CFSS

Participants who need a care representative

Important Note Hormood Care Services does not determine eligibility. Eligibility and approval are handled through the appropriate lead agency, assessment, and state program rules.

Your Partnership Options in PCA/CFSS

Whether you choose the Agency or Budget model, Hormood Care Services provides the professional framework to ensure your caregivers are supported and your plan is state-compliant.

Budget Authority Model

For individuals who want to be the legal employer and manage their own budget. Hormood acts as your professional financial partner.

Hormood's Role:
  • We act as your Financial Management Service (FMS).
  • We help you track and manage your approved state budget.
  • We provide Somali language support for budget planning.
  • We ensure your self-directed plan stays within guidelines.

How to Start Your Care

Following these steps ensures a smooth transition to receiving the community-based support you need.

01

Initial Consultation

Contact Hormood Care Services. We help you understand program requirements and guide you on requesting an official evaluation from the state.

02

Lead Agency Assessment

A professional from your County, Tribe, or Health Plan (Lead Agency) will assess your needs and determine your qualifying care hours.

03

Service Delivery Plan

Once approved, we help you create a plan. You choose between the Agency or Budget model and select workers who fit your culture and lifestyle.

04

Begin Your Services

Hormood manages the administrative details and staff, ensuring you receive consistent, high-quality care in your own home.

Frequently Asked Questions

Expert answers regarding your transition to PCA/CFSS and how we support your independence.

What is the main difference between PCA and CFSS?
CFSS is the modern replacement for PCA. It offers more flexibility, allowing you to choose between an Agency or Budget model, hire family members, and even purchase goods like home modifications or equipment that support your independence.
Is Hormood a DHS-enrolled provider?
Yes. We are a fully state-enrolled provider, licensed to manage and coordinate CFSS services across Minnesota while maintaining strict state compliance.
Can I transition from PCA to CFSS with you?
Absolutely. We specialize in helping families navigate the transition from the old PCA program to the new CFSS system without a gap in their service hours.
Does Hormood provide training for my family caregivers?
Yes. Under the Agency Model, we provide all necessary training and supervision to ensure your chosen family members meet DHS standards while providing quality care.
What if I don't have a family member to provide care?
Hormood can help coordinate and connect you with qualified professional caregivers who are a good match for your home environment and cultural needs.
How do I start my application with Hormood?
Simply reach out to us for a consultation. We will help you contact your Lead Agency (County or Tribe) to request the necessary assessment.
Will Hormood help me manage my budget?
Yes. If you choose the Budget Authority Model, we serve as your Financial Management Service (FMS), helping you track spending and stay compliant with state rules.
What happens if my care needs change?
We help you update your Service Delivery Plan. Whether you need more hours or a change in your support worker, we are here to adjust the framework for you.
Are background checks mandatory for all workers?
Yes. To ensure your safety, every individual providing care through Hormood must pass a DHS-approved background study and a vetting process.
Does Hormood charge any hidden fees?
No. For participants qualified under MA or waiver programs, our services are covered by the state. We provide transparent support with no out-of-pocket costs to you.